Privacy Policy
ACE Building and Pest Inspection (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
We may collect personal information that you provide directly to us, such as your name, email address, phone number, and address. Additionally, we may collect information about your property and any inspections you request. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Improve, personalise, and expand our services
- Communicate with you, including customer service and updates
- Process your transactions and send you related information
- Conduct inspections and provide reports
We may share your information with:
- Service providers who assist us in operating our business and services
- Law enforcement or regulatory agencies, if required by law
- Third parties, if necessary, to protect our rights, property, or safety
We do not sell or rent your personal information to third parties.
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
You have the right to:
- Access the personal information we hold about you
- Request the correction of inaccurate or incomplete information
- Request the deletion of your personal information, under certain conditions
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the NatioACEide Building and Pest Inspections website and services. By accessing or using our services, you agree to be bound by these Terms.
You can book our services through our website or by contacting us directly. Payment terms will be provided at the time of booking. Full payment is required upon completion of the inspection unless otherwise agreed upon.
Cancellations must be made at least 24 hours before the scheduled inspection to avoid a cancellation fee. Refunds will be processed within 7 business days if applicable.
To the fullest extent permitted by law, NatioACEide Building and Pest Inspections shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorised access to or use of our services
- Any errors or omissions in our reports
These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.